| 14
Day Arrive Alive Stay Alive Guarantee |
|
I
guarantee that your livestock order will arrive alive and
stay alive for 14 days. Upon new stock arriving in my facility
it is isolated for a two week period prior to being offered. |
|
| 100
percent order Satisfaction Guarantee
|
|
I
guarantee that you will be completely satisfied with your
order or you have the right to return the products to me
for a refund of the livestock. |
|
|
Terms
and Conditions |
1)
The package must be signed for on the first delivery attempt and,
no signature waivers. |
2)
Livestock must be acclimated within one hour of arrival |
| 3)
Livestock must be acclimated according to the procedures included. |
| 4) Your tank water must
be within the following ranges |
(Ammonia 0, Nitrites 0, pH 8.2-8.4, Specific Gravity
1.022-1.024, Temperature 77F-80F) |
| |
Credit
for Losses No Fuss Policy |
During the first seven days you will receive a 100% store credit
towards a future order. During the second week you will receive
a 50% store credit towards a future order. store credit applies
to (non sale item livestock) may not be combined with current promotions.
Store credit for losses on non select items can not be applied to
rare select items. |
| 1)
If a specimen is declining health mail digital photo to orderloss@farms-of-thesea.com
|
| 2)
If a deceased specimen is not identifiable you may be asked to mail
it back. |
| 3) Non Select Credit can not be applied to select
Corals |
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